The culprit to many ongoing troubles has been the Windows Icom USB driver. One of the last Windows 10 updates caused many Hams to have problems and it seems the problems can reoccur too. If troubleshooting steps fail, do an Icom USB driver reinstall. Before the USB driver reinstall, have a look at a few critical areas that may be causing problems in Ham Radio Deluxe, Digital Master and WSJT-X. A proper Icom USB driver reinstall may be necessary in the end. There was a microphone privacy setting that appeared to be problematic for some. Have a look at it first and look at my troubleshooting steps and video below.
HRD and Digital Master Troubleshooting
If you’re having trouble connecting with HRD, most of the time it is either the com port and/or baud rate that is not set correctly. If the USB cable has been moved or a new driver installed, sometimes the com port number changes in Windows.
With Digital Master, most of time it comes down to a small problem like the Soundcard setting. The USB Audio CODEC is no longer listed as the Soundcard in Digital Master.
If your radio and software had been working fine, those are some items to check first. See thumbnails below (click for a larger image) and see the video below.
This one can be equally as tricky.
If the connection will not work when the Test CAT button is clicked in the WSJT-X> Settings>Radio tab, it can be a problem with the Serial Port and/or Baud Rate. Similarly if the Test PTT does not work it can be a problem with the PTT Method.
HamLib Error in WSJT-X: Try restarting your computer before installing the HamLib software. For me it is usually an issue with Serial Port or Baud Rate in WSJT-X. Other Hams have reported to me that installing the HamLib software (Ham Radio Control Libraries) fixes the problem.
Icom USB Driver Reinstall
As always, disconnect the USB cable between the computer and the radio before installing the driver.
This is pretty straight forward and not difficult to accomplish. First we want to uninstall whatever version of the software package we have installed and then reinstall the latest version. You’ll find the links below to the USB driver download and the Installation Guide. This is the first item covered in the video below.
Other Troubleshooting Steps
You can shut down everything and move the usb cable to a different physical USB port on your computer. Then power things up. Check what com port the cable is on after doing so. You could also try using a different USB cable.
Lastly, RESTART occasionally 🙄
There are two USB ports on the rear of the Icom 7610. Use the USB2.0 not the blue USB3.0.
Thank you again for coming by and I appreciate all of the comments. If you have a question please comment below. I will do my best to answer it and your experience will undoubtedly help others as well.